Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing times may be longer during holidays, product launches, promotions, or periods of high demand.
Shipping Times
Estimated delivery times:
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United States: 5–10 business days
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International: delivery times may vary depending on destination and customs processing
Please note that shipping times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
We may occasionally offer free shipping promotions for qualifying orders.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow up to several business days for tracking updates to appear.
Delays
SELÉA Studio is not responsible for delays caused by:
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shipping carriers,
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customs clearance,
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weather conditions,
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incorrect shipping information,
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or circumstances outside of our control.
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, we cannot guarantee replacement or refund once the order has been shipped.
Lost or Stolen Packages
SELÉA Studio is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If you experience a delivery issue, we recommend contacting the carrier directly.
Damaged Packages
If your order arrives damaged, please contact us within 5 days of delivery and include photos of the packaging and product.
Contact
For any shipping-related questions, please contact:
SELÉA Studio
Operated by E-Commerce Miggiano